Satisfied or reimbursed guarantee

 Belly dance costume

You changed your mind ?

If you are not satisfied with an item or if you simply changed your mind, will exchange or refund within 14 days any articles (unworn and undamaged after fitting). 

Return procedure

It is imperative to return the products to, 30 allée des noisetiers, 68800 Thann, France, in their original package, with the order enclosed as well defining:

• exchange
• refund
• credit note

In case you want to exchange the item for another, first check its availability on the website while trying to add it in your shopping cart (If no error message appears, the item is available). Then, write on the back of your order the item reference and size needed. In case the price is higher than the item you want to exchange, join a cheque to top up the price of the new item. When, on the contrary, the new item is cheaper, we refund you the difference.
As indicated in the Terms and Conditions of Sale, the return shipping of the items returned by you is at your expense. The return shipping of the new items required in exchange is paid by us. 

When refunded, the money will be transferred on the same means of payment than first used.

If you prefer a credit note, we will forward you a promotion code at the same price of the items you wish to return. To benefit from it, just enter it in the box “voucher” in your shopping cart right before validating your next order.

Exchanges, refunds or credit notes will be dealt with within 14 days after receiving the order.

Thank you for accepting taking back my costume without questioning and especially for not imposing a credit note as I have to take a break from my belly dance lessons for the moment. It was very kind and you showed an understanding of the situation. I’ll recommend you to my dance crew. Séverine B.